Product Innovation
Experiences
Product Innovation
Experiences
Starting with a single care catalyst, a drop of digitalised care improves access, adherence and quality of care meanwhile planting a seed for change in that community.
As we learn from the initial care catalyst, this change ripples through a close community of users to develop our understanding at how this care experience will work at scale.
As an effective and scaleable solution emerges, we can accelerate the growth and impact of the new care experience to serve more and grow into commercial sustainability, enabling the health of the community to spring with life.
Tackle “big picture” systemic challenges within healthcare with a human-centered approach that identifies new opportunities based on customer and market trends, commercial viability and technical feasibility, translated into early product roadmaps.
Bring your product vision to life through full cycle product management – from the development of the strategic product vision including addressable user needs to executable product roadmaps and the day to day management of multi-discliplinary product teams to deliver customer value.
Integrate the development of product elements into a wider service offering, synchronising digital, analogue and human delivered elements touch points through a continuous improvement process or ‘service management’.
Unearth human needs, wants and values that need to be catered for to win the loyalty of user groups through ethnographic studies, contextual inquiry and the exploration of future scenarios. Frame the design challenge appropriately by aligning insights to opportunity areas.
Translate rich insights into tangible product experiences, whether it be a consumer app or an enterprise system, through cycles of design and testing from the first prototype, to the MVP and subsequent product releases to meet user’s needs in a sustainable way.
Build an MVP prototype to start learning from your customers. Build available in a range of technical languages (Ruby, Javascript, NodeJS, ReactJS, HTML/CSS, SQL) to illustrate and validate early stage digital/hybrid service elements.
